Privacy Policy

Last Updated: February 6, 2026

SanteX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application SanteX (the "App").

1. Information We Collect

Personal Information

We may collect the following types of personal information:

Account Information: Email address (if you create an account)
Fitness Data: Assessment responses, exercise completion, workout progress, fitness level, training history
Usage Data: App interactions, features used, session duration, workout streaks
Device Information: Device type, operating system, unique device identifiers
Purchase Information: Subscription status, transaction history (processed through RevenueCat and Apple)

Automatically Collected Information

When you use the App, we automatically collect:

Analytics data (via Firebase Analytics)
Crash reports and diagnostic information (via Firebase Crashlytics)
App performance metrics
General location data (country/region level only)

2. How We Use Your Information

We use the collected information for the following purposes:

Personalization: Create customized training plans based on your assessment and fitness level
App Functionality: Provide and maintain the App's features, including workouts, progress tracking, and nutrition plans
Improvement: Analyze usage patterns to improve the App experience and develop new features
Communication: Send service-related notifications, workout reminders, and important updates
Subscription Management: Process and manage your subscription through RevenueCat and Apple's In-App Purchase system
Support: Respond to your questions and provide customer support
Security: Detect and prevent fraud, abuse, and technical issues

3. Third-Party Services

We use the following third-party services that may collect information:

Firebase (Google)

Firebase Analytics: Tracks app usage and user behavior
Firebase Authentication: Manages user accounts securely
Firebase Firestore: Stores user data, workout history, and progress
Firebase Crashlytics: Collects crash reports and diagnostics

Firebase Privacy Policy: https://firebase.google.com/support/privacy

RevenueCat

Manages subscription status and in-app purchases
Processes transaction data (no payment details stored by us)

RevenueCat Privacy Policy: https://www.revenuecat.com/privacy

Apple In-App Purchases

All payment processing is handled by Apple
We do not have access to your payment information

4. Data Storage and Security

Your data is stored securely using industry-standard encryption:

Data is encrypted in transit using SSL/TLS
Data at rest is stored in Firebase's secure cloud infrastructure
We implement appropriate technical and organizational measures to protect your information
Your fitness data is treated with the highest level of security

5. Data Retention

We retain your personal information for as long as:

Your account is active
Needed to provide you services
Required to comply with legal obligations
Necessary to resolve disputes or enforce our agreements

You can request deletion of your data at any time by contacting us.

6. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Opt-Out: Opt out of analytics and marketing communications
Object: Object to processing of your personal data

7. Children's Privacy

SanteX is not intended for users under the age of 17. We do not knowingly collect personal information from children under 17. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.

8. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

Service Providers: With third-party vendors (Firebase, RevenueCat) who help us operate the App
Legal Requirements: When required by law, regulation, or legal process
Protection: To protect the rights, property, or safety of SanteX, our users, or others
Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)

9. Analytics and Advertising

We use Firebase Analytics to understand how users interact with the App. This helps us improve features and user experience. Analytics data is aggregated and anonymized where possible.

We do not currently display third-party advertisements in the App.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell data)
Right to deletion of personal information
Right to non-discrimination for exercising your rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR) including:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new Privacy Policy in the App
Updating the "Last Updated" date
Sending you a notification for material changes

Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

14. Fitness Information Disclaimer

The fitness information you provide is used solely to personalize your training experience. This information is:

Stored securely and encrypted
Not shared with third parties except as described in this policy
Not used for medical diagnosis or treatment
Subject to your right to deletion at any time

Note: SanteX is a wellness app and does not provide medical advice. Always consult a healthcare professional for medical concerns.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: alioua.larbi@gmail.com

We will respond to your request within 30 days.